we ship worldwide using Royal Mail and aim to process and post your order within 2 - 4 working days
We offer three flat rate shipping services:
1. UK - £5 via Royal Mail Tracked 48
2. Europe - £16 via Royal Mail Tracked
3. Rest of World - £25 via Royal Mail Tracked
Times are only a guideline for when you can expect your order to be delivered by Royal Mail
UK: 2 - 3 days
Europe: up to 5 days
Rest of world: up to 7 days
For Europe and International addresses please refer to the Royal Mail website and select your country for the most up to date and accurate information.
Due to Covid 19 some delivery services have been affected and are experiencing delays. Please ensure your local postal service is operating fully before committing to purchase.
Preloved Fashion Pop-Up accepts no responsibility for delayed deliveries
Customs / Duty
Please note that Preloved Fashion Pop-Up does not accept any responsibility for deliveries subject to customs charges / sales tax. This is worldwide and now includes countries in the European Union
Please be aware of the any and all charges your applicable to your country before committing to purchase
Lost / Missing orders
Preloved Fashion Pop-Up will not accept responsibility for lost or missing orders.
All orders are sent with Royal Mail Tracking as proof of postage.
Preloved Fashion Pop-Up will also not be responsible for any orders missing where a third party has been nominated by you to accept your order on your behalf.
It is also your responsibility to ensure your address and all submitted details are correct before making payment
Preloved Fashion Pop-Up does not take responsibility for any quarantine checks which may be in place in certain countries. Please check with your local authority before committing to purchase.
RETURNS, REFUNDS, EXCHANGES
All sales are final.
Preloved Fashion Pop-Up does not accept returns, refunds or exchanges.
Please be aware of this before you commit to purchase.
All items are preloved or vintage, therefore signs of wear and imperfections are to be expected.
If you have any questions, please contact us at firstname.lastname@example.org